Terms of Service
Clear, transparent terms for our eSIM services. No hidden fees, no long-term contracts.
Key Points
The essentials you need to know
No Long-Term Contracts
Cancel anytime after your chosen term period
Transparent Pricing
Clear GBP pricing, non-member surcharge +£2/month
Fair Usage Policy
Usage limits and roaming restrictions per plan
Price-Beat Guarantee
We beat any UK postpaid price by £1
Service Terms
Activation & Setup
eSIM activation is instant upon payment. QR codes are delivered via email within minutes.
Billing Cycles
Monthly billing with optional term discounts (3, 6, or 12 months). Auto-renewal unless cancelled.
Cancellation
Cancel anytime through your account or by contacting support. Service continues until period end.
Usage & Restrictions
Fair Usage
Data allowances are subject to fair usage policies. Excessive usage may result in throttling.
Roaming Coverage
Roaming is limited to covered countries per plan. Check coverage page for full details.
Device Compatibility
eSIM compatible devices required. Check device compatibility before purchase.
Related Policies
Questions About Our Terms?
If you have questions about our terms of service or need clarification on any policy, our support team is here to help.
This is a summary of our key terms. For complete legal documentation, see concept/legal.md
Last updated: September 21, 2025